Common questions from employers, insurers, and benefits leads considering Healthcount.
Employers receive aggregated, anonymised cohort reporting only. They see how many have joined at any size. Once at least 10 people are behind a figure, they also see how many finished setting up and started writing, how many are writing each week, the share still writing in the weeks after joining, and how many course sessions were finished. How many completed a weekly check-in shows from 30 people. They never see symptoms, common foods, how anyone answered a check-in, or weight or dose figures. They never see individual employee health data, who is using the service, or anything about one person. How many have joined shows straight away, and other figures refresh weekly.
Clinics and pharmacies see how many patients have joined at any size. Once at least 10 people are behind a figure, they also see how many finished setting up and started writing, how many are still writing in the weeks after joining, how many finished a weekly check-in and the group's average, common symptoms and how bad patients said they were, common foods as words from a fixed list, how many have figures off, and how many course sessions were finished. Each symptom needs 3 patients, and each food word, severity band and check-in band needs 5. They never see anyone's diary, weight, doses or messages, unless a patient chooses to share a summary with them.
Yes. Healthcount may show companies and clinics totals across all its members. They are counts across everyone, never anything about one person.
No. Healthcount is a behavioural maintenance companion, not a medical service. It does not prescribe medication, diagnose conditions, adjust doses, or replace clinical care. When a user reports something that may need clinical attention, Healthcount signposts them to their prescriber or clinician.
Healthcount is designed around data minimisation and privacy by design. Health data is special category data under UK GDPR and is processed using appropriate legal conditions. Participation is always voluntary. Reporting to employers is aggregated, with at least 10 people behind every figure apart from the number who joined, to prevent re-identification. Individual health data is never shared with employers or insurers.
Very little. Typical employer involvement includes communicating with eligible members (templates provided), optional benefits platform integration, and attending regular pilot read-outs. There is no day-to-day admin required from the employer.
Typical pilot cohorts range from 50 to 300 employees. Minimum sizes are enforced for reporting: if too few people are behind a figure, it stays blank, and the dashboard says how many more it needs.
Pilots typically run for 3 to 6 months. The process has three phases: scoping and setup (defining eligibility, agreeing reporting), deployment to the cohort with onboarding guidance, and regular aggregated reporting with a pilot review at the end.
No. Healthcount does not provide clinical services. It does not prescribe, diagnose, or advise on dose changes. It supports behavioural maintenance and signposts users to clinical care when appropriate. Employers have no access to individual health data: they see totals for the whole group, never anything about one person.
Yes. Participation is always voluntary. Employees can stop using Healthcount at any time without affecting their employment or clinical care. They can also request full deletion of their personal data.
Data is hosted on infrastructure within the UK and EU. Where any processing involves transfers outside the UK, appropriate safeguards are in place in line with UK GDPR requirements.
Healthcount can provide data processing agreements, privacy and security summaries, clinical boundary documentation, and DPIA support for employer and insurer programmes. These are available during the pilot scoping process.
Start with a short exploratory call to discuss how Healthcount could support your GLP-1 pathway.