1. Our Role Under GDPR

Healthcount acts as a Data Controller for the personal data you provide. This means we decide how your information is collected, stored, and used, and we are responsible for keeping it safe.

2. Lawful Basis for Processing

We only process your data when we have a lawful reason to do so. These include:

• Consent – when you sign up and agree to use Healthcount.
• Contract – when data is needed to deliver the services you signed up for.
• Legitimate interest – to improve our app, maintain security, and provide support.
• Legal obligation – if required to comply with laws.

3. Your GDPR Rights

Under GDPR, you have the following rights:

• Right to access – request a copy of your data.
• Right to rectification – correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") – request deletion of your account and all related data.
• Right to restriction – ask us to limit processing of your data in certain circumstances.
• Right to data portability – export your data to use elsewhere.
• Right to object – stop us processing your data for certain purposes.
• Rights related to automated decision-making – you can opt out of any fully automated processing that significantly affects you.

4. Data Storage & Security

• Your entries are stored securely using modern encryption.
• Data is hosted in GDPR-compliant servers within the UK or EU.
• We never sell your personal data to advertisers.

5. International Transfers

If we transfer your data outside the UK/EU, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent legal mechanisms).

6. Exercising Your Rights

To exercise any of your GDPR rights, please contact us:
📧 anna@agileprojectdelivery.co.uk

We aim to respond to all valid requests within 30 days.

7. Complaints

If you believe we have not handled your data correctly, you can lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local data protection authority in the EU.

8. Updates

We may update this GDPR Compliance statement from time to time. When we do, we will update the "Last updated" date at the top of this page.