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Provider profile

The Independent Pharmacy: an honest service profile

A UK online pharmacy with one of the strongest Trustpilot scores we track and a pay-as-you-go approach rather than a subscription.

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GPhC registration

Registered · 9012559

Standards met (GPhC inspection 19/09/2025)

Check the GPhC register

Trustpilot

4.8 / 5

From about 17,536 reviews (as of 2026-06)

Read the reviews

Who they are

The Independent Pharmacy is a UK online pharmacy running consultation-led clinics, including a weight-management service. Its Trustpilot score is among the best of the providers we track, built on a large review base, which makes it harder to game than a rating from a few hundred reviews.

It's registered with the General Pharmaceutical Council (GPhC), the pharmacy regulator for Great Britain, and its most recent published inspection met the GPhC's standards. You can check the registration number below on the GPhC register yourself.

How the consultation works

An online consultation reviewed by a prescriber before anything is approved. If the clinical answers don't support treatment, the request is declined. That's how a legitimate service should work.

Delivery and support

Delivery: Tracked home delivery across the UK in plain packaging.

Support: Support by phone and email, with clinical questions handled by the pharmacy team.

Good to know

  • It positions itself as pay-as-you-go rather than a subscription, so you're not tied into a rolling plan. Worth checking the terms match that when you order.
  • Delivery is usually charged on top of the service price rather than bundled, so factor that in when comparing totals.
  • The Independent Pharmacy appears in our price comparison, which is unpaid editorial. It does not pay to appear there, and the paid link on this page has no effect on how it ranks.

Think The Independent Pharmacy might suit you?

Their clinician-led weight-management service starts with a proper assessment, and acceptance depends on that assessment, not on paying.

Editorial independence: the paid link above earns Healthcount a commission if you sign up, at no extra cost to you. It does not change what we write here, and no provider pays to appear in our price comparison, which is separate, unpaid editorial. Details on this page were researched by Healthcount and last reviewed in July 2026. See how we make money.

This page describes a provider's service. It is not medical advice, and it makes no promise about the outcome of any clinical assessment. Talk to your GP or the provider's clinicians about whether a weight-management service is right for you.