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Who they are
MedExpress is a UK online pharmacy running a range of online clinics, including a weight-management clinic. Everything starts with a clinical questionnaire reviewed by a prescriber, and orders only go ahead if the review supports them.
It's registered with the General Pharmaceutical Council (GPhC), the pharmacy regulator for Great Britain. The registration number below can be checked on the GPhC register.
How the consultation works
An online questionnaire covering your health history, reviewed by a clinician before approval. Some requests are declined on clinical grounds, and you may be asked for extra information such as photos or ID as part of the checks.
Delivery and support
Delivery: Tracked home delivery across the UK.
Support: Support by email and phone, with clinical questions passed to the pharmacy team.
Good to know
- The Advertising Standards Authority (ASA) has upheld three rulings against MedExpress Enterprises Ltd for advertising prescription-only medicines to the public: a paid Instagram ad (17 December 2025), which the ASA also found irresponsible for pressing new mothers to lose weight after giving birth; influencer and affiliate posts on Instagram and TikTok carrying MedExpress referral codes (11 February 2026); and a paid Facebook ad about food noise and cravings (7 October 2026).
- In September 2026 the MHRA listed MedExpress among companies that changed their advertising after MHRA action. Its emails, text messages and website homepage had indirectly promoted prescription-only weight-loss medicines to the public, and MedExpress amended them.
- MedExpress appears in our price comparison, which is unpaid editorial. It does not pay to appear there, and the paid link on this page has no effect on how it ranks.
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Think MedExpress might suit you?
Their clinician-led weight-management service starts with a proper assessment, and acceptance depends on that assessment, not on paying.
Editorial independence: the paid link above earns Healthcount a commission if you sign up, at no extra cost to you. It does not change what we write here, and no provider pays to appear in our price comparison, which is separate, unpaid editorial. Details on this page were researched by Healthcount and last reviewed in July 2026. See how we make money.
This page describes a provider's service. It is not medical advice, and it makes no promise about the outcome of any clinical assessment. Talk to your GP or the provider's clinicians about whether a weight-management service is right for you.